Privacy Policy

Criminal City (وكر العصابات)

Last Updated: [18/3/2026]

1. Introduction

This Privacy Policy explains how Criminal City ("the Game", "we", "us") collects, uses, and protects your information.

By using the Game, you agree to this Privacy Policy.

This Privacy Policy should be read together with our Terms of Service.

2. Information We Collect

We collect the following types of information:

2.1 Account Information

• Email address

• Username

• Account ID
  
  

2.2 Device Information

• Device model

• Operating system

• Device identifiers (e.g., Android ID)

• App version
  
  

2.3 Gameplay Information

• Game progress

• Player actions

• Inventory, items, and resources

• Achievements and statistics
  
  

2.4 Log Information

• IP address

• Login timestamps

• Session activity

• Error logs
  
  

2.5 Purchase Information

• Purchase history

• Transaction identifiers (via Google Play)

We do not collect or store payment card details.

3. How We Use Your Information

We use your data to:

• Provide and operate the Game

• Save and synchronize your progress

• Process in-game purchases

• Provide customer support

• Detect and prevent cheating, fraud, and unauthorized access

• Improve game performance and features

• Ensure account and system security
  
  

4. Legal Basis for Processing (if applicable)

We process your data based on:

• Performance of the service (providing the Game)

• Legitimate interests (security, fraud prevention, improvement)

• Your consent (where required)
  
  

5. Data Sharing and Third Parties

We may share your data with trusted third-party services such as:

• Google Play Services

• Firebase (Authentication, Realtime Database, Cloud Functions, Analytics)

These services operate under their own privacy policies.

We do not sell, rent, or trade your personal data.

6. Data Retention

We retain your data:

• As long as your account is active

• As necessary to provide services

• As required by legal obligations

You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Request the deletion of your data

• Withdraw consent where applicable
  
  

To request any of these, contact us at:
[support@criminalcitygame.com]

8. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Game is not intended for children under the age of 13.

We do not knowingly collect personal data from children under 13.

If such data is discovered, we will delete it promptly.

10. International Data Transfers

Your data may be stored and processed in countries outside your own, including via Firebase servers.

By using the Game, you consent to such transfers.

11. Analytics and Tracking

We may use analytics tools to:

• Understand player behavior

• Improve performance and gameplay

These tools may collect anonymized or aggregated data.

12. External Links

The Game may contain links to third-party services.

We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time.

Continued use of the Game after changes means you accept the updated policy.

14. Contact Us

For any questions or requests:

Email: [support@criminalcitygame.com]